Profile

The philosophy which drives our business is, if simply stated: 'The customer must always benefit from our service'. The challenge, of course, is how to maintain that goal. Service is a word which is over used in sales and under experienced by consumers. It is not easily defined. When trying to make a workable definition, we considered safety, comfort, cost and performance .

We developed and received FAA approval for a pilot training program that exceeds the standards required by the FAA. Our training program may be conducted by certified instructors of United West or an approved training contractor. We have chosen Flight Safety International, endorsed by all U.S. aviation insurance companies, to complete the required pilot testing and checking functions mandated by the Agency. We receive training and check flights every six months and complete annual enroute flight checks with the FAA.

Our Aircraft, Avionics, and Engine Maintenance Programs are designed to comply with the recommendations of the respective manufacturer. These approved programs, under constant scrutiny by the FAA, ensure that preventive maintenance inspections, overhauls and component replacements are accomplished within calendar periods, flight times, and cycles-of-use schedules. We developed our own computer program to track components in the aircraft, by both part number and serial number.

Bill and Debra Gardner believe that people who choose to purchase jet transportation are entitled to levels of safety, comfort, and convenience that are not available from common carriers or most traditional air charter companies. When they started this business, in 1991, it was on the premise that a very reasonable and understandable niche existed that transcended the "take a number" attitude which has permeated the transportation industry and many service businesses.